Privacy Policy
Effective Date: May-10-2026
Last Updated: May-10-2026
At Excel Choice Building Maintenance (“Excel Choice,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website, forms, and communications. Our website is www.excel-choice.com, and the contact details currently published on the site are info@excel-choice.com and +1 226-793-6754.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and how we protect it when you visit our website, request a quote, sign up for updates, or contact us about our services.
Our site promotes services including residential cleaning, commercial cleaning, standalone services, Airbnb cleaning, move-in / move-out cleaning, carpet cleaning, office cleaning, restaurant cleaning, post-construction cleaning, pressure washing, junk removal, and window washing, among others.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website forms, quote requests, newsletter signups, email, phone, or other direct contact. Based on the forms currently shown on the site, this may include your first name, last name, email address, phone number, property type, service needed, property location, preferred start date, how you heard about us, and any additional details you choose to share. The website also includes an email signup for deals and updates, so we may collect your email address for marketing communications if you choose to subscribe.
We may also collect limited technical information automatically when you use our website, such as your device or browser information, pages visited, and related usage data, especially if website tools, analytics, or platform features are enabled. This type of information helps us understand how visitors use the website and improve the user experience. Because the site includes contact forms, navigation, social links, and policy pages, some routine website usage data may be processed through the website platform or connected tools.
Website: www.excel-choice.com
Email: info@excel-choice.com
Phone: +1 226-793-6754
2. How We Use Your Information
We use the information you provide to respond to inquiries, send quotes, schedule services, communicate about jobs, confirm availability, and provide the cleaning or property services you request.
We may also use it to improve customer service, follow up on requests, maintain internal records, and send promotions or updates if you have chosen to receive them. The service categories and quote-request fields shown on the website indicate that the site is designed to collect lead and job information for service booking and customer communication.
3. Service Areas and Business Communications
Excel Choice markets its services across London, Kitchener, Waterloo, Cambridge, St. Thomas, Woodstock, and Sarnia, and we may use your location or property details to determine whether your requested service falls within our service area and to prepare an appropriate quote or response. We may contact you by phone, email, or other communication methods you provide to discuss your request.
4. When We May Share Information
We do not sell your personal information.
We may share it only when reasonably necessary to operate our business, fulfill your request, run our website, or comply with legal obligations.
This may include trusted service providers or website tools that help us manage forms, communications, scheduling, email, or website operations. We may also disclose information if required by law, legal process, or to protect our rights, property, or safety.
This policy is intended to cover the business contact channels and website features currently shown on the Excel Choice website.
5. Marketing and Social Media
If you subscribe to updates, submit your contact details, or engage with us through linked platforms, we may use your information to send service updates, offers, or business communications.
The website currently links to Facebook, Instagram, X, and TikTok, and interactions on those third-party platforms are also subject to the privacy policies of those services.
6. Cookies and Website Tools
Our website may use cookies, basic analytics, platform tools, or similar technologies to support website functionality, performance, security, and visitor insights. These tools may help us understand how users navigate the site, which services attract attention, and how the website performs. If you disable cookies in your browser, some website functions may not work as intended.
7. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security. We limit access to personal information to those who need it for business, service, or administrative purposes.
8. Data Retention
We retain personal information only for as long as necessary to respond to inquiries, provide services, maintain records, meet legal or operational requirements, and resolve disputes where needed. When information is no longer required, we will delete, destroy, or anonymize it where appropriate.
9. Your Choices and Rights
You may contact us to ask about the personal information we hold about you, request corrections to inaccurate information, or withdraw consent to certain uses of your information where applicable. To do so, please contact us using the details below.
We will respond within a reasonable time and in accordance with applicable law.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or services, including social media pages and other external resources.
We are not responsible for the privacy practices or content of third-party sites.
We encourage you to review their privacy policies before sharing personal information. The Excel Choice website currently links to external social platforms and also includes separate footer links for Privacy Policy, Accessibility Statement, Terms & Conditions, and Refund Policy.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, website features, or legal obligations.
When we do, we will update the “Last Updated” date at the top of this page.
Your continued use of the website after changes are posted means you accept the updated version.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Excel Choice Building Maintenance Website: www.excel-choice.com
Email: info@excel-choice.com
Phone: +1 226-793-6754